Refund Policy

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Our refund policy is as follows:
  • More than 30 days prior to the event
    50% of the original ticket purchase price refunded, less the ticket commission and bank transaction fees (6% + VAT).
  • Between 7 - 30 days prior to the event
    25% of the original ticket purchase price refunded, less the ticket commission and bank transaction fees (6% + VAT).
  • Less than 7 days prior to the event
    0% of the original Ticket purchase price refunded.
  • During or after the event
    Strictly no refunds.
  • Should the organisers be forced to cancel the festival due to weather, force majeure, riots, act of terrorism, pandemic, any other act of God or unforeseen disaster, 0% of original ticket purchase price refunded.